Why use two-factor authentication?
Standalone FAQ Page
Why use two-factor authentication?

Two-factor authentication (2FA) adds an extra layer of security beyond just your password by requiring a second verification step.

How It Works

After entering your password, you must provide a second form of verification. This means even if someone steals your password, they still can't access your account without the second factor.

Authenticator Apps (Recommended)

How it works:

  • Install an app like Google Authenticator, Authy, or Microsoft Authenticator
  • Scan a QR code during setup to link your account
  • App generates time-based 6-digit codes that change every 30 seconds
  • Enter the current code when logging in

Advantages:

  • Most Secure: Codes generated offline on your device
  • No Network Required: Works without cell signal or internet
  • Not Interceptable: Hackers can't intercept the codes
  • Industry Standard: Used by banks and tech companies
Important: Save Backup Codes

When you enable 2FA, we provide backup codes. Print these or save them securely. You'll need them if you lose your phone or authenticator app!

Email Codes (Better Than Text)

How it works:

  • We send a 6-digit code to your registered email
  • Check your email and enter the code to log in
  • Code expires after 10 minutes

Considerations:

  • Requires Email Access: Must have access to your email account
  • Email Vulnerabilities: If your email is compromised, so is your 2FA
  • Delivery Delays: May take a few minutes to receive
  • Better than nothing: Still adds protection vs. password only
SMS Text Messages (Less Secure)

How it works:

  • We send a 6-digit code via text message to your phone
  • Enter the code to complete login
  • Code expires after 10 minutes

Considerations:

  • SIM Swapping Risk: Attackers can hijack your phone number
  • Network Required: Needs cell signal to receive texts
  • SMS Interception: Messages can potentially be intercepted
  • Convenient but weaker: Easy to use but less secure than apps
Our Recommendation

Use an authenticator app for maximum security. If you can't use an app, email codes are safer than SMS. You can enable multiple methods and use email/SMS as backups to your authenticator app.