How does the heartbeat monitoring system work?
Standalone FAQ Page
How does the heartbeat monitoring system work?

Our heartbeat system ensures your digital assets are transferred only when appropriate.

Heartbeat monitoring is an automated check that allows you to confirm you are alive and well.

Safeinity sends you a regular email or text that you acknowledge with a button click. Once you stop responding, it is assumed you are incapacitated or deceased.

If you use our death certificate verification service - your passing is investigated and confirmed. Your beneficiaries are then contacted and given access to your documents.

If you do not use death certificate verification, once your heartbeat monitoring period has passed, your beneficiaries are given access.

Basic service does not include heartbeat monitoring. If you use basic service you will need to make arrangements to give beneficiaries access to your documents. You can use our key sharding service to assist you in that process.

How It Works
  1. Regular Check-ins: You receive periodic emails or texts asking you to confirm you're alive and well
  2. Multiple Attempts: If you don't respond, we send multiple reminders
  3. Beneficiary Notification: Beneficiaries are notified and given access to your information
Customizable Settings
  • Check-in Frequency: How often we send reminders
  • Reminder Schedule: How many reminders before escalation
Important

Keep your contact methods current and check it regularly.